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43 pages (60 min. read)

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Identify performance hurdles

Communicate performance expectations

Manage trust 'wobbles'

Increase performance

Involve lawyers and technical experts

You'll learn how to:

9 STEPS TO SAVE A MISSION CRITICAL IT PROJECT

Chief Executive of Best Practice Group. 

Allan has worked on 500+ strategic partnerhsips that have required re-alignment and re-shaping. Of these, many have been 'problematic' IT projects. With so much at stake, and with so much potential for things to go wrong, It's unsurprising that many IT projects run into trouble as they change hands internally.

Allan's worked in the Strategic Service Commissioning, Business Process Outsourcing and Technology fields for nearly 30 years. He is regarded as one of the UK’s foremost authorities on strategic service provider relationships and developing practical contract structures for complex projects and programmes that involve multi-vendor, multi-source relationships. 

He has recently advised on a public sector £5.4bn strategic service commissioning arrangement covering over 200 business process services that delivered £15m direct cash savings in its first 12 weeks, and a Section 75 agreement for a £3.5bn local authority/NHS Trust adult social care integration shared service that is anticipated to save £20m per annum.
 
An experienced service owner and practitioner who has also read contract law, Allan’s experience in understanding how client side delivery behaviours in complex vendor relationships undermine vendor contractual responsibilities, makes him a recognised specialist in advising on the implied (undocumented) contractual obligations of expert vendors.
 

ABOUT THE AUTHOR, ALLAN WATTON

FULL CHAPTER LIST

WHAT READERS SAID ABOUT THIS BOOK

I WANT TO READ!

Here's the complete chapter list. 

Chapter 1:   Knowing where you are...

05

Chapter 3:   Identify the performance hurdles

12

Chapter 4:   Performance expectations

17

Chapter 7:   Improving performance

30

Chapter 8:   What to do when it fails to improve...

32

Copyright 2015 Best Practice Group

Nick Bell

Deputy CEO, Essex County Council

"We have been equipped to start a new relationship on a secure foundation, saving us millions of pounds in the process"

Tony Glew

Interim Director, Westminster City Council

"We were seriously considering terminating the relationship because of poor service delivery. However, Best Practice Group demonstrated an improvement framework that saved us £500,000 per annum"

9 STEPS TO SAVE A MISSION CRITICAL IT PROJECT

This 43-page e-book will teach what you need to do to get a 'problematic' IT project back on track so you can sleep a little easier...

Chapter 2:   Understanding responsibilities

08

Chapter 6:   When trust 'wobbles'

27

WHAT READERS SAID ABOUT THIS BOOK

Nick Bell

Deputy CEO, Essex County Council

"We have been equipped to start a new relationship on a secure foundation, saving us millions of pounds in the process"

Tony Glew

Interim Director, Westminster City Council

"We were seriously considering terminating the relationship because of poor service delivery. However, Best Practice Group demonstrated an improvement framework that saved us £500,000 per annum"

Chapter 5:   Re-building trust

19

Chapter 9:   Hiring lawyers and technical folk

36

I WANT TO READ!
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