Many IT managers feel "mistreated and betrayed" by rising maintanence costs for essential software, reports AMR Research in MIS magazine (you'll need to register to read this article).
In fact, many companies would prefer to pay using a subscription-based model, reports Infoeconomy.
Meanwhile, the Guardian's online business section has detailed a number of ways that companies who trade online may run foul of data protection regulations.
Taken from ITRM Feb '04.
