9 Steps To Save A Mission Critical IT Project – Free e-book

This 43-page e-book will show you the 9 ways to get a ‘problematic’ IT project back on track so you can sleep a little easier…

problematic IT project

What’s in the ebook?

When implementing large, complex IT projects, there’s often scope for unknown-unknowns to creep out of the woodwork.

In this ebook we show you how to:

  • Identify performance hurdles
  • Communicate performance expectations
  • Manage trust ‘wobbles’
  • Increase performance
  • Involve lawyers and technical experts


Chief Executive of Best Practice Group.

Allan has worked on 500+ strategic partnerships that have required re-alignment and re-shaping. Of these, many have been ‘problematic’ IT projects. With so much at stake, and with so much potential for things to go wrong, It’s unsurprising that many IT projects run into trouble as they change hands internally.

Allan’s worked in the Strategic Service Commissioning, Business Process Outsourcing and Technology fields for nearly 30 years. He is regarded as one of the UK’s foremost authorities on strategic service provider relationships and developing practical contract structures for complex projects and programmes that involve multi-vendor, multi-source relationships.

He has recently advised on a public sector £5.4bn strategic service commissioning arrangement covering over 200 business process services that delivered £15m direct cash savings in its first 12 weeks, and a Section 75 agreement for a £3.5bn local authority/NHS Trust adult social care integration shared service that is anticipated to save £20m per annum.

An experienced service owner and practitioner who has also read contract law, Allan’s experience in understanding how client side delivery behaviours in complex vendor relationships undermine vendor contractual responsibilities, makes him a recognised specialist in advising on the implied (undocumented) contractual obligations of expert vendors.

Chief Executive and Co-Founder, Allan


Here’s the complete chapter list:

Chapter 1:   Knowing where you are…

Chapter 2:   Understanding responsibilities

Chapter 3:   Identify the performance hurdles

Chapter 4:   Performance expectations

Chapter 5:   Re-building trust


Chapter 6:   When trust ‘wobbles’

Chapter 7:   Improving performance

Chapter 8:   What to do when it fails to improve…

Chapter 9:   Hiring lawyers and technical folk