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Adult Social Care:

How Councils Can Cut Costs & Improve Service Delivery

Adult Social Care represents a significant financial cost. Services need to be reshaped so more can be delivered at lower cost. Councils must therefore completely rethink how their services are provided by removing organisational boundaries to drive efficiency and innovation, and to maximise financial and non-financial benefits.

This White Paper provides key tips on how Councils can accelerate better social care outcomes, including the:

  • Approaches councils have tried to rethink their services, and the challenges faced
  • Risks to be mindful of and the required framework to set up and operate a private sector commissioned or integrated service
  • Methodology to expedite service innovation and reshaping
  • Templates available to simplify and manage the contract process
  • Key steps to cut costs and improve service delivery, fast.

ABOUT THE AUTHOR, ALLAN WATTON

Chief Executive of Best Practice Group.

Allan has worked on 500+ strategic partnerships that have required re-alignment and re-shaping. Of these, many have been ‘problematic’ IT projects. With so much at stake, and with so much potential for things to go wrong, It’s unsurprising that many IT projects run into trouble as they change hands internally.

Allan’s worked in the Strategic Service Commissioning, Business Process Outsourcing and Technology fields for nearly 30 years. He is regarded as one of the UK’s foremost authorities on strategic service provider relationships and developing practical contract structures for complex projects and programmes that involve multi-vendor, multi-source relationships.

He has recently advised on a public sector £5.4bn strategic service commissioning arrangement covering over 200 business process services that delivered £15m direct cash savings in its first 12 weeks, and a Section 75 agreement for a £3.5bn local authority/NHS Trust adult social care integration shared service that is anticipated to save £20m per annum.

An experienced service owner and practitioner who has also read contract law, Allan’s experience in understanding how client side delivery behaviours in complex vendor relationships undermine vendor contractual responsibilities, makes him a recognised specialist in advising on the implied (undocumented) contractual obligations of expert vendors.

Allan

Chief Executive and Co-Founder, Allan