ABOUT THE AUTHOR, ALLAN WATTON
Chief Executive of Best Practice Group.
Allan has worked on 500+ strategic partnerships which include procurement and contracting but he also has extensive experience of re-aligning problematic relationships. The root cause of problematic relationships can often be down to not enough due-diligence being undertaken at the procurement stage. The right questions are not being asked and the suppliers don’t have the chance to understand the outcomes you are seeking. Competitive Dialogue can change this.
Allan’s worked in the Strategic Service Commissioning, Business Process Outsourcing and Technology fields for nearly 30 years. He is regarded as one of the UK’s foremost authorities on strategic service provider relationships and developing practical contract structures for complex projects and programmes that involve multi-vendor, multi-source relationships.
He has recently advised on a public sector £5.4bn strategic service commissioning arrangement covering over 200 business process services that delivered £15m direct cash savings in its first 12 weeks, and a Section 75 agreement for a £3.5bn local authority/NHS Trust adult social care integration shared service that is anticipated to save £20m per annum.
An experienced service owner and practitioner who has also read contract law, Allan’s experience in understanding how client side delivery behaviours in complex vendor relationships undermine vendor contractual responsibilities, makes him a recognised specialist in advising on the implied (undocumented) contractual obligations of expert vendors.