The basis upon which you contract with your prospective Service Partner is vitally important. You are aiming to work together in an open and honest environment and you want to operate in the spirit of a true partnership.
But you also want to build in flexibility for the future and ensure that if your requirements change, you are not locked into contractual terms that prevent you from being able to achieve new and improved business outcomes.
We have an outsourcing contract terms framework within ACCELERATE that ensures you equitably allocate risk and responsibility for the on-going success of the partnership. In this way, an improved delivery service costs you much less, whilst at the same time rewarding your partner when you reach your desired outcomes. A win-win framework and true partnership working at its best.