Broken Relationship – Exit and Transition Planning
What we deliver
Clarity over the process and costs of Exit and Transition. A clear exit and transition strategy project plan, identifying the specific challenges, risks, opportunities and costs to exit from your legacy supplier and into new service delivery.
How you will benefit
Planning gives you better certainty. A robust approach to exit and transition planning, means you have better certainty of the specific steps, costs, resources, risks and opportunities to assure a smooth transition into your new service delivery model.
Allows you to monitor progress. An appropriate exit and transition plan also provides a baseline. From this, you can monitor your progress during the exit process to ensure you are on track and to realign aspects of implementing your plan where you are not.
Key contents of the exit and transition plan
Business outcomes to be achieved
BPG work with you so that internal stakeholders are clear on the outcomes to be achieved, taking into account the specifics of each of the exit and transition steps.
Staff (TUPE and Secondment) transfers
We assist in understanding the remit and scope of staff transfers. This includes any re-training costs that may be necessary, relocation costs and staff replacement costs.
These can be very difficult to navigate. In the public sector space, knowing the cost intricacies of the LGPS, NHS and other public sector schemes can change the outcome of your plan.
Operational contract considerations
Your exit plan should also include what happens to other areas such as software licences, intellectual property and technical support from your legacy supplier.
Assuring your operational and any personal data is not only transferred effectively, but is compliant with current GDPR regulations, is critical.
Your right to receive services
Our experience of over 500 complex relationships, means some incumbent suppliers cooperate less during exit. There are specific legal tools that can be used to encourage collaboration.
Most complex relationships usually have some in-flight work-in-progress. We’ll help you take account of this in your exit and transition planning process.
New supplier relationships
We’ll help you assess the fitness for purpose, cost and time scales of any new supplier relationships you need to consider as part of your exit and transition planning.
We work with the incumbent supplier to assure that any specialist knowledge of your operations are transferred either in-house, or to your new supplier, along with the appropriate documents.
Exit Project Manager
We can either support you in leading the exit management planning, or provide specialist support to your own project manager in the exit and transition planning process.
Transfer of third party contracts
We support you in understanding and having awareness of outstanding obligations with third party contracts that need transferring from your legacy supplier.
Exit and transition costs
Few contracts include specific exit and transition costs from legacy suppliers. We use the supplier’s “Expert Responsibilities” to bring clarity to these so you have better certainty.
Exit and Transition Planning is only one element of the BPG ‘Optimise’ method
Evidenced by over 500 complex relationships, it can be implemented quickly to improve service innovation and drive down BAU costs
Share Great Practice
Experience of over 500 complex supplier relationships, means we can share great practice with you that really works.
Drive maximum value
This Exit and Transition Planning, helps support the 10 characteristics that drive maximum value in complex supplier relationships.
A brilliant project outcome
This is part of the ‘Optimise’ process; a proven method assuring a brilliant project outcome and an excellent supplier relationship.
5 steps to a great new relationship
See the 5 steps to making sure new complex supplier relationships work really well.
Clients that we support
Most of our clients are already highly experienced in complex supplier relationships. Click here to see how we help them take complex supplier relationships to the next level.