Complex IT Projects

A complex IT project comprises numerous individual IT solutions with high levels of integration across systems to support key business processes. There is likely to be a collective of suppliers and multiple key stakeholders that need to work intelligently together.

What you should expect from Complex IT Solutions?

  • Accelerated business outcomesWith clearly defined business outcomes, a clear procurement and contracting strategy and an Intelligent Client Function team to mobilise the implementation and optimise the relationship(s), your combined IT solutions will help your organisation achieve your business outcomes, in an accelerated fashion.

Benefits of using BPG to facilitate your Complex IT Solution Relationships?

  • We know what practices work really well. Having optimised over 500 of these complex projects, we know how to successfully accelerate your procurement, mobilisation and optimisation of these complex IT solutions and multiple supplier relationships. We also know which practices you need to avoid to make sure your IT solutions support you achieving your outcomes, quickly.

What BPG delivers

  • Maximum value in your relationship. We help you make sure your requirements and expectations are internally agreed within your organisation, that your business case and proposed requirements stand up to independent scrutiny and are clearly communicated to the supplier market, simplifying the procurement and contracting process so you know ‘the art of the possible’ and engage with fit for purpose supplier(s) to generate maximum value.

Why BPG’s process is so important

  • A stable relationship promotes innovationA stable relationship promotes innovation. Our process will drive great behaviours between you and your supplier and optimise the integration between your IT solutions, at the same time as reducing your BAU costs.

Considerations of Complex IT Projects/Solutions

How do you undertake Complex IT Projects?

There are four aspects:

  1. You strategise about how the organisation will change and what it will be able to achieve as a result of the solutions being successfully implemented.
  2. Determine, through early market engagement with potential suppliers, where your expectations can be achieved within the time, resource and financial constraints you are operating within.
  3. Refine your expectations, procurement and contracting strategy based on your early market feedback and go through the formal procurement process, and contract for the appropriate advice from your solution providers, separately to the solutions they provide you with.
  4. Commence implementation with clear roles and responsibilities, then move into optimising the solutions procured.

What challenges typically arise?

There are many challenges in successfully implementing these types of major/complex projects, namely around the people, processes and technologies involved. They include:

  • An unwillingness from the key decision makers to support the project strategy
  • Key decision makers having fears about the project not being successful (a lot fail outright)
  • Unclear requirements and expectations
  • Problems with scope and cost creep
  • Key technical resources not being given enough airtime to make the project successful
  • Poor stakeholder communications
  • Lack of supplier business analysis and technical skills
  • Lack of timely client decision making through poor project governance
  • Poor due diligence by suppliers during the procurement process
  • Poor client and supplier project management
  • Unclear user acceptance testing (UAT) process where supplier provides poor quality solutions for client UAT.

Foundations for Success

Having a clear target operating model (your future operating state) and a ‘go to market’ (procurement, contracting, mobilisation and supplier management) strategy, means you are more likely to achieve a successful implementation and operating benefits much faster.

A few examples of Complex IT Projects/Solutions Relationships we support you in

  • Electronic Patient Records (EPR)
  • Digital Maternity Records/Maternity Solutions
  • PACS/VNA/Radiology/EPMA
  • Emergency Services – Command and Control Systems
  • Enterprise Resource Planning Systems (ERP)
  • Manufacturing Resource Planning (MRP/MRPII)
  • Manufacturing Process Control Systems
  • Complex Stock, Warehouse Management and Distribution
  • Revenues and Benefits Systems
  • Financial Control Systems
  • HR/Payroll/Human Capital
  • Asset Management
  • Facilities Management Control Systems

Some of the Complex ICT/Integration partners we have detailed knowledge of

  • Accenture
  • ACS
  • ADP
  • Alcatel-Lucent
  • Amdocs
  • Arrow Electronics
  • Atos Origin
  • Avaya
  • BAE Systems
  • Broadridge Financial
  • BT Global Services
  • Caci International
  • Capco
  • Capgemini
  • Capita
  • Centric
  • CGI Group
  • CIBER
  • Cisco
  • Cognizant
  • CompuCom
  • Convergys
  • CSC
  • CSK
  • Dell
  • Diebold
  • Digital China
  • Dimension Data
  • DRS Technologies
  • DST Systems
  • EBD Business Partner
  • EMC
  • Ericsson
  • Experian
  • FIS
  • Fiserv
  • Founder Holdings
  • Fujitsu
  • General Dynamics
  • General Electric
  • Genpact
  • GFI Informatique
  • Harris Corporation
  • HCL Technologies
  • Hitachi
  • HP
  • Huawei
  • IBM
  • IECI
  • Indra
  • Infosys
  • Inspur
  • Intuit
  • Iron Mountain
  • ITT Defense
  • KPN
  • L-3 Communications
  • Lockheed Martin
  • Logica
  • Mahindra Satyam
  • Mantech International
  • McKesson
  • Microsoft Dynamics
  • ModusLink
  • NCR
  • NEC
  • Nokia Siemens Networks
  • Northrop Grumman
  • NTT Data Corporation
  • Oracle
  • Otsuka Corporation
  • PC-Ware
  • QuinetiQ
  • Raytheon
  • RIM
  • SAIC
  • SAP
  • SAS Institute
  • Serco
  • Seidor Group
  • Siemens
  • Sopra Group
  • SRA International
  • Steria Group
  • Sun Microsystems
  • SunGard
  • Tata Consultancy Services
  • TeleTech
  • Teradata
  • TietoEnator
  • T-Systems
  • Unisys
  • Verisign
  • Wicresoft
  • Wipro
  • World Wide Technology

What stage are you at in your Complex IT Solutions Relationship?

New Relationship

You’re procuring or contracting and you need it to work really well.

Existing Relationship

You’re in a partnership that could be working better.

Broken Relationship

It’s gone wrong. You need help to exit a relationship early and safely transition to another.