There are a number of success factors that can be both planned and implemented to help assure better integration of care:
- Integration can be undertaken between organisations, or between different clinical or service departments within and between organisations
- It can focus on joining up primary, community and hospital services (‘vertical’ integration) or involve multi-disciplinary teamwork between health and social care professionals (‘horizontal’ integration)
- Integration may be ‘real’ (i.e. into a single new organisation) or ‘virtual’ (i.e. a network of separate providers, often linked contractually)
- It may involve providers collaborating, but it may also entail integration between commissioners, as when budgets are pooled
- There are also opportunities to bring together responsibility for commissioning and provision. When this happens, clinicians and managers are able to use budgets either to provide more services directly or to commission these services from others: so-called ‘make or buy’ decisions.
To help assure a safely accelerated care integration process, use our ‘Optimise’ method to generate maximum value and facilitated buy-in from your senior stakeholders.