We get complex supplier relationships to a great place, quickly

Our clients ask us to support three key outcomes:

New Relationship

You’re procuring or contracting and you need it to work really well.

Existing Relationship

You’re in a partnership that could be working better.

Broken Relationship

It’s gone wrong. You need help exiting a relationship early and safely transition to another.

What we do

We make supplier relationships and contracts to deliver complex services, fit for purpose and much simpler.

Typically, our engagements cover very complex services and supporting contractual arrangements such as PFI, PPP, large and complex IT system integration projects, large hard and soft FM service agreements, strategic and transformational services outsourcing.

In addition, we are specialists in simplifying complex contract structures to optimise and, where appropriate, re-align these key relationships so you can deliver the business outcomes and objectives you originally expected.

We support larger private blue-chip and public sector organisations.

In the private sector, we typically work with banks and other financial institutions, pharmaceuticals, manufacturing, legal firms, retail, construction and distribution.

In the public sector, we support local authorities, police, fire and ambulance services, housing, NHS and central government.

You can read more about the sectors we work with here.

We assure the 10 key behaviours that drive the best value.

There are key foundations of structuring these more complex supplier relationships that keep you in the right place. These behaviours ensure you achieve service relationships that are innovative and trusted.

Your business objectives and outcomes are being met, all supported with a flexible contract structure that drives really collaborative working and behaviours.

We use our expertise to get you to a good place, quickly.

We get you into a good place, quickly, by optimising complex supplier relationships to drive maximum value between you and your supplier. We’ve dealt with over 500 complex supplier relationships, so we know what good looks like to assure your relationship achieves your business outcomes.

We also know what ‘not good’ looks like and can guide you to avoid time and cost-debilitating activities. We aren’t complacent though – we always learn something new from every project we support and incorporate those learnings with each relationship.

We only operate in our areas of expertise

Our clients recognise us as the leader in driving maximum value in complex/strategic supplier relationships.

However, if your relationships are less strategic and more transactional (for example, it involves the procurement of hundreds or thousands of components), feel free to give us a call as we know firms that provide good advice in these areas.