It’s gone wrong. You need help exiting a relationship early and safely transition to another.
Typically, our engagements cover very complex services and supporting contractual arrangements such as PFI, PPP, large and complex IT system integration projects, large hard and soft FM service agreements, strategic and transformational services outsourcing.
In addition, we are specialists in simplifying complex contract structures to optimise and, where appropriate, re-align these key relationships so you can deliver the business outcomes and objectives you originally expected.
In the private sector, we typically work with banks and other financial institutions, pharmaceuticals, manufacturing, legal firms, retail, construction and distribution.
In the public sector, we support local authorities, police, fire and ambulance services, housing, NHS and central government.
There are key foundations of structuring these more complex supplier relationships that keep you in the right place. These behaviours ensure you achieve service relationships that are innovative and trusted.
Your business objectives and outcomes are being met, all supported with a flexible contract structure that drives really collaborative working and behaviours.
We get you into a good place, quickly, by optimising complex supplier relationships to drive maximum value between you and your supplier. We’ve dealt with over 500 complex supplier relationships, so we know ‘what good looks like’ to assure your relationship achieves your business outcomes.
We also know what ‘not good’ looks like and can guide you to avoid time and cost-debilitating activities. We aren’t complacent though – we always learn something new from every project we support and incorporate those learnings with each relationship.
Our clients recognise us as the leader in driving maximum value in complex/strategic supplier relationships.
However, if your relationships are less strategic and more transactional (for example, it involves the procurement of hundreds or thousands of components), feel free to give us a call as we know firms that provide good advice in these areas.