When outsourced Maintenance, Repair and Operations delivery works, it works really well. If you operate in a genuine collaborative manner, with appropriate levels of relationship management, contract management and performance management, you’ll often drive really excellent innovation and drive the costs of BAU service delivery down to its optimum.
Many challenges exist to put in these collaborative and innovation foundations however:
- If done well, you can expect driving a much better return on your investment; sometimes reducing your optimum cost base for BAU services by up to 27%.
- Done badly without key foundations in place, your BAU services will often end up at lower service levels than you have now, and your costs are likely to escalate to be far more expensive than your current operating costs.
Don’t end up in this way. Use our ‘Optimise’ method to generate maximum value and the highest market reputation.