The approach one takes to complex projects is often a critical determinant of success. A pivotal factor impacting this approach is one’s perception of the environment in which project-critical decisions are being made. In 2023 that environment was, for want…

Gaining approval of a complex project business case can have its challenges. And, when you are competing with other initiatives within your organisation – as you often will be – some of which might be providing similar benefits to your…

The most successful service delivery relationships have business case development at their core, ensuring that they clearly articulate the specifics of what will change in the organisation once the business objectives or outcomes have been achieved. A sound business case will identify what operational, financial…

According to the Government Technology Innovation Strategy policy paper, published in June, the UK is “a world leader in using innovative techniques enabled by technology to deliver outstanding public services”. The Government Digital Service (GDS) was created to support this…

Not every project can be handled in-house. There will be times when the resources, skill-sets and specific expertise of strategic suppliers will be needed and your business case will help you come to that conclusion. Once you have come to…