service providers Archives

A bitter turf war in Government? Have millions been spent by two departments on potentially duplicate IT systems?

The Conservative government has, for the best part of a decade, been fixated on the debt the country has got itself into. In his Spring Budget, Chancellor Philip Hammond announced that national debt stood at a figure of nearly £1.7…

The NHS suggests a National Public Sector contracting framework is necessary, but is this enough on its own?

The collapse of UnitingCare – the multi-million pound collaboration between an NHS consortium and Cambridgeshire and Peterborough CCG to provide ‘older people’s and adult community services’ in the region – has had an unprecedented impact on the sector. It has…

Four supplier relationship lessons learned from the failure of the NHS National Programme for IT (NPfIT)

Selecting and managing suitable suppliers often requires a much greater emphasis on communicating your business outcomes to them, along with much more subtlety and finesse in managing the emotional stakes, than many realise. The importance of strong supplier relationships from…

How having a strong intelligent client function will save you millions

As outsourcing continues to gain popularity with both commercial-sector businesses and public-sector bodies, the importance of a strong and well resourced intelligent client function (ICF) team that has the skills and commercial awareness to drive maximum value from complex client/vendor…

Public Sector Mutuals: 4 fundamental risks they probably won’t tell you about…

When state-funded public services were opened up to private sector competition in the 1990s with the introduction of Public Sector Mutuals, many wondered whether this would herald the death knell for the ‘traditional’ government-funded workforce that had held its monopoly…

Back to Basics: The 3 Outsourcing Methods (and Which One You Should Utilise)

You’ve decided that you want to outsource, but you haven’t decided which of the outsourcing methods is the best. You have internal processes that are functioning well, and outsourcing seems the next logical step in terms of reducing overheads and…

NHS Trust Hit with Huge Monetary Penalty – Could It Have Been Avoided?

At Best Practice Group, one of our greatest frustrations is seeing major service provider relationships erode in a very public manner, when better management could not only have prevented such an outcome, but served to benefit both parties and led…

Service Provider Relationships: How To Prioritise Your Workflow

Last week we explored the differences between important and urgent issues in service provider relationships, and how to effectively shape your daily work hours to minimise preventable urgent issues. In the long run, following our advice should not only make…

Service Provider Relationships: What You Need to Know About Better Decision Making

Your milestone deadline is looming ever closer. You’re only about 70% towards completion, and it feels like you are wading through treacle. Everyone is anxious. Your Board and peers are anticipating good news – because that is what you promised…

A bitter turf war in Government? Have millions been spent by two departments on potentially duplicate IT systems?

The NHS suggests a National Public Sector contracting framework is necessary, but is this enough on its own?

Four supplier relationship lessons learned from the failure of the NHS National Programme for IT (NPfIT)

How having a strong intelligent client function will save you millions

Public Sector Mutuals: 4 fundamental risks they probably won’t tell you about…

Back to Basics: The 3 Outsourcing Methods (and Which One You Should Utilise)

NHS Trust Hit with Huge Monetary Penalty – Could It Have Been Avoided?

Service Provider Relationships: How To Prioritise Your Workflow

Service Provider Relationships: What You Need to Know About Better Decision Making

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