The London Stock Market is in challenged circumstances due to the coronavirus (COVID-19) being declared a pandemic. Even before this, Capita’s share value had declined significantly, only to fall even further (in amongst the rest of the world’s stock markets)…

Seven years ago, in 2012, the British Army turned to outsourcing giant Capita for help in recruiting more regulars and reserves into its ranks. The Recruiting Partnership Project (RPP) was launched – a ten-year collaboration costing £1.3bn in its term.…

In June we wrote an article titled NAO Report: NHS England and Capita Outsourcing Challenges, 4 Lessons which looked into the outsourcing contract issues faced by both NHS England and Capita when they tried to transform primary care support services for…

2015 was a tumultuous year for the outsourcing industry. Somerset Council finally decided to end the remaining elements of their ten-year contract with strategic partner Southwest One, two years early. Cornwall Council won their case against BT to terminate their…