Selecting and managing suitable suppliers often requires a much greater emphasis on communicating your business outcomes to them, along with much more subtlety and finesse in managing the emotional stakes, than many realise. The importance of strong supplier relationships from…

Yet again, just last week the Government confirmed the scrapping of another major IT project; £12bn of taxpayers’ money down the drain. But is it a relief for the NHS which needs to save some £20bn? Organisations need manageable change,…