When a civil servant in the Ministry of Justice spotted some discrepancies in Serco’s paperwork during routine contract renewal processes, nobody could have quite imagined what impact this was going to have – both on the UK Government and Serco.…

Image courtesy of Rafael Matsunaga Serco has been going through a bit of a rough patch recently, to say the least. Since Rupert Soames took over last year, with plans to clear the decks and see the once dominant outsourcing company…