Navigating the intricate pathways of enterprise-level contracts, especially for highly complex systems such as ERP, MRP and finance, is no small feat. An often overlooked key determinant of project success is how your strategic partner behaves before a contract is…

In today’s rapidly evolving business landscape, establishing and maintaining strong client-supplier relationships and being able to rely upon the strategic advice and guidance of intelligent suppliers, is crucial for the successful implementation of complex projects and the achievement of strategic…

One practically inevitable fact of life is that when drafting contract terms for complex projects and services, the less clear your understanding is of the requirements of the project, the greater the chance of poor contractor performance behaviours. Two cases…

Every strategic project and supplier relationship carries a degree of material risk. Quite how much depends on a multitude of factors, not least being the level of articulation with which you define your vision, calculate your outcomes, and communicate your…

Following on from our recent blog What ‘really is’ a breach of contract and seven actions to take, this article takes the discussion a little further by looking at the remedies that might be available to you should you perceive…

When the National Audit Office (NAO) conducted a departmental overview of the Home Office, issues were raised about the way it managed its £3 billion a year spend on goods and services. These issues were about how challenges on these…

Disputes can often be regarded as the roadblock that prevents strategic supplier relationships from living up to their potential. They are the result of a collapse of commercial trust, poor communication and misaligned service delivery that signifies the breakdown of…

Strategic partnership relationships are inherently complex entities. At their outset, you will inevitably know less about one another than six to twelve months later. However, at the outset you are expected to develop a roadmap in the form of a…

What’s the cost of poor contract design and management? When it comes to our nuclear deterrent here in the UK, the answer is reportedly £1.35 billion. That is the figure the Public Accounts Committee (PAC) has placed on the cost…

As we enter the tenth week of ‘Lockdown’ here in the UK, we have seen the government going to significant lengths to protect businesses and jobs. It has invested funds and resources at unprecedented levels on schemes, loans, packages and…

The coronavirus crisis has impacted clients and strategic suppliers across the globe with supply chains suffering, in often unpredictable ways, from the domino effect of challenges from any one or more organisations rippling out to affect others. In response this…