A supplier escalation policy (sometimes referred to as an enterprise escalation policy) is a defined process that outlines how issues or concerns with supplier or partners should be escalated and addressed in complex projects. This could be with companies…

While there has been a tendency towards agile principles and approaches within procurement in recent years – often to compensate for unknown ‘unknowns’ at the outset of a project – in complex strategic projects it is usually far more cost…

A research report on ‘The value of supplier codes of conduct: supporting transparency and improving performance’, co-authored by sustainability, business and human rights consultancy Ardea International and the University of Westminster Business School, has presented some interesting analysis. It includes…

When public sector procurement is mentioned, it is often to discuss the complexities of compliance with strict processes and procedures and the challenges which may arise holistically when these are not followed as fastidiously as they might have been. Thoughts…

Disputes can often be regarded as the roadblock that prevents strategic supplier relationships from living up to their potential. They are the result of a collapse of commercial trust, poor communication and misaligned service delivery that signifies the breakdown of…

This month the Public Accounts Committee (PAC) released a critical report on two decades of NHS failure to get its IT projects right. This is summed up at the opener of the report “The Department [Department of Health and Social…

The coronavirus pandemic has created a uniquely challenging environment for organisations, both public and private, to contend with. Forecasts of potential visions of what is to come, will inevitably contain a level of calculated guesses and considered estimations. However, one…

The coronavirus crisis has impacted clients and strategic suppliers across the globe with supply chains suffering, in often unpredictable ways, from the domino effect of challenges from any one or more organisations rippling out to affect others. In response this…

We’ve been contacted by many clients concerned about the financial stability of their key strategic suppliers. With the ongoing COVID-19 crisis impacting businesses on a truly global scale, it is an unfortunate fact that some may not survive the commercial…