Making Strategic Supplier Relationships Work - Best Practice Group
0845 345 0130
  • Home
  • About
    • About Us
    • Culture and Values
    • Founder’s Story
    • Meet the BPG Team
    • Become a BPG Associate
    • Building the BPG Team
    • Acknowledgements
    • Social Value
  • What We Do
    • What We Do
    • New Supplier Relationships
    • Existing Supplier Relationships
    • Broken Supplier Relationships
    • Projects we support
    • Services we provide
  • Sectors
    • Sectors We Serve
    • Procurement Frameworks
  • Client Projects
  • Blog/Knowledge
    • FAQs
    • Blog
    • Webinars
    • White Papers
    • Great relationships
    • The OPTIMISE Process
  • Contact

Post Office settles Horizon IT system court case, paying out £58m; 5 lessons learned

Twelve months ago, we published an article titled Post Office Horizon IT System; Legal fees of £3m and 2-years of legal action; 3 key lessons learned. It looked into the claims by subpostmasters that the Post Office’s £1bn Horizon IT…

Read more >

Post Office Horizon System: Legal fees of £3m and 2 years of legal action – 3 key lessons learned

For almost a decade, the Post Office has been embroiled in a battle with subpostmasters over its core IT system, known as Horizon. It has resulted in the Post Office serving legal action, which has resulted in job losses, jail…

Read more >

A bitter turf war in Government? Have millions been spent by two departments on potentially duplicate IT systems?

The Conservative government has, for the best part of a decade, been fixated on the debt the country has got itself into. In his Spring Budget, Chancellor Philip Hammond announced that national debt stood at a figure of nearly £1.7…

Read more >

IT System Problems? Lessons Learned from the Post Office

The Post Office recently hit the headlines again after admitting that IT training and support failings may have resulted in some users of its Horizon system being wrongly accused of false accounting. After undergoing a forensic accounting investigation, it now…

Read more >

Large Scale Innovative Project Failures: Are the Consultants to Blame?

Outsourcing has once again been in the public eye due to two recent high profile project failures. Last month, MI5 abandoned its reported £90m digital records management system over concerns that implementation of the system would lead to an “intelligence…

Read more >

Oracle ERP System – serious problems hit profits and waste of tax payer money

A £41m Oracle enterprise resource planning project, run by Deloitte and undertaken by Pennsylvania’s Liquor Control Board (PLCB’s) has been marred by inflated costs, staffing woes and operational problems, according to a damning report by the state’s auditor general. While PLCB’s…

Read more >

SAP System problems blamed for hosepipe ban; time & money are leaking away

Severn Trent Water (STW) is blaming a possible hosepipe ban on their new £70million computer system. It is claimed that challenges caused by their new SAP system are delaying the fixing of leaks, meaning targets are not being met and staff morale…

Read more >

Grab your free download now

Free eBook: 8 Steps to Improve Outsourcing Performance

This 43-page guide will show you 8 little-known ways to help you to improve outsourcing performance

Read more
improving outsourcing relationships
View all our guides >

About BPG

  • About Us
  • Services We Provide
  • Training We Deliver
  • Projects We Support
  • Sectors We Serve
  • Our Founder
  • Our Net Zero Commitment
  • Contact Us
  • Sitemap
  • Privacy Policy
  • Cookie Policy

Projects

  • In-Sourcing
  • Outsourcing
  • Cloud & Digital
  • Complex IT Projects
  • Strategic Transformation
  • Facilities Management
  • Health & Social Care
  • Highways & Infrastructure
  • Private Finance Initiative
  • Shared Services

Services

  • Service Options Appraisal
  • Defining Requirements
  • Early Market Engagement
  • Procurement & Contract Strategy
  • Procurement Support
  • Contract Negotiation & Drafting
  • Negotiation Training
  • Contract Supplier Management
  • Contract Management Training
  • Building ICF Teams
  • Dispute Resolution
  • Supplier Termination
  • Exit and Transition Planning
  • Expert Witness Support
  • Spend Analysis

Sectors

  • Central Government
  • Local Authorities
  • Emergency Services
  • Housing Associations
  • NHS
  • Education
  • Construction
  • Retail
  • Financial Services
  • Charities
  • Manufacturing/Logistics
  • Legal Services

Inspiration

  • Weekly Blog
  • FAQs
  • Free Webinars
  • Free Guides
  • What Is A Complex Relationship?
  • The Optimise Process
  • Characteristics Of A Great Relationship
iso9001 cyber living wage crown commercial supplier Mindful Employer
Making Strategic Supplier Relationships Work - Best Practice Group

© 2025 Best Practice Group Ltd.
All Rights Reserved.
Registered in England:
03903926 | VAT: 732-457-338
Head Office:
Office 16, Crows Nest Business Park, Ashton Road, Wigan WN5 7XX