Collaboration is often a critical aspect of a successful major project. While we would like to think that the desire to act as a truly collaborative partner would be written into the DNA of a ‘good’ contractor, it is far…

Managing and evaluating a strategic contractor’s performance data is essential for you to ensure that value for money is achieved and that projects are successfully delivered. A key component of this process is direct online access (not a download) to…

‘Harmony’ is one of the elements that is good for business. However, the further reality is that there needs to be a little ‘constructive tension’ in any organisation, to challenge accepted norms, alongside the freedom to express these challenges to…

While change can be worrying, often it’s the anxiety surrounding a prospective change in the status of your strategic suppliers/partners which can cause more uncertainty. Therefore, rapid, inciteful and accurate information to determine the validity and severity of an issue…

They say that in a crisis you find out who you really are. In fact, US founding father, Thomas Paine said it far more eloquently than that in 1776 when he wrote: “These are the times that try men’s souls.…

Disputes can often be regarded as the roadblock that prevents strategic supplier relationships from living up to their potential. They are the result of a collapse of commercial trust, poor communication and misaligned service delivery that signifies the breakdown of…

Government support for British business has come in many forms throughout the Covid-19 crisis – always welcome and often significantly beneficial. Network Rail is one public owned entity that is doing its bit to help. It is representative of the…