The Benefits and Risks of Moving to SaaS for Mission-Critical Applications We recently wrote an article on Moving from On-Premise to SaaS – How Insights from Disputes can Safeguard Your Organisation. While that article centres around the potential for disputes…

Confidence is a vital element in any major IT project relationship, confidence in your supplier’s ability to deliver on your expectations – as the length, cost and disruption involved in any such project can be significant, alongside the risks associated…

A recent article in Computing highlighted the stark reality of just how much we continue to rely on technology. It was reported that a failure in the Electronic Patient Records – EPR System at King’s College Hospital meant that patients…

The Retail Times recently ran a story on the state of IT projects in their sector titled ‘UK retailers spend almost £827,000 on failed digital transformation projects’. This was an average for each project the retailers invested in. Retailers Putting…

The SAP IT project, eLWIS (electronic merchandise management and information system) has been dropped by client, Lidl, after 7-years of analysis, development and trial rollouts. What happened, where does the blame lie and what now for the global retail brand…

The Conservative government has, for the best part of a decade, been fixated on the debt the country has got itself into. In his Spring Budget, Chancellor Philip Hammond announced that national debt stood at a figure of nearly £1.7…

Service delivery innovation is the ‘holy grail’ solution sought by many in the UK across both the private and public sectors since we entered the austerity era. We have all been asked to do more with less. But is innovation…

In our last article ‘4 Lessons from successful IT megaprojects’,we reviewed a number of the country’s largest and most renowned recent IT megaproject success stories in the context of what each could teach us from their struggles and accomplishments. This…

Sometimes, despite your best efforts and those of your vendor, IT project failure cannot be averted. Inevitable though this may be in some cases, often a project can be saved or steered away from failing to meet your expectations by…

For some, IT project partners, vendors and suppliers can be a source of pain. Some IT Project Managers may even be on the brink, considering a partnership termination. But, as some will attest, termination is time-consuming, costly and bitter; where…

It’s hard not to be susceptible to good marketing, but when it comes to bringing in someone who claims to be an ‘expert’, they need to be serious about their claims. Why? Because by representing themselves as an expert who…

To get your project back on track, clear communication with your vendor is critical. Following the key steps below will help to ensure that both sides are clear about your expectations, that the system will be fit for purpose once…

If you’re looking into re-aligning your IT project, you may find it hard to figure out where to begin. To help, we’ve charted 6 steps below, which if you follow in the right manner will help you to get your…

Understanding how your IT project got off track will help you to realign your project and relationship; helping to deliver more value. The chances are, both you and your vendor contributed to the issues, but don’t take it to heart…