Before signing up to new contracts – especially large ones – a round of pre-contractual due diligence is something that should never be skimped on, skirted around or ignored. This blog sets out essential steps to take before you walk into a…

5 Must-Know Elements to Build a Strong Case for Contract Termination Terminating a strategic supplier contract early isn’t something you should do lightly. It poses a great many risks, not only due to the disruption terminating the contract will cause…

The following post focuses on one of the key issues explored in our white paper on improving Health and Social Care Services and significantly reducing costs. Download your free copy here. Improving health and social care outcomes, while significantly reducing…

A collaborative partnership in complex projects can only exist where a fair and balanced spread of interests and value is achieved between the parties. In other words, good partnerships exist in an environment where mutual interests are not only sought…

When Strategic Suppliers represent themselves as a specialist in the services you would like them to manage, the law implies certain obligations and responsibilities upon those suppliers, (their Expert Responsibilities) even if those responsibilities aren’t documented in any written contract terms or schedules…

As strategic and trusted supplier partners, the ‘big four’ – PwC, Deloitte, KPMG and EY – take on a significant percentage of the audit work the market has to offer. Reportedly around 97% of all FTSE 350 companies have audit…

Over the last few years a number of infrastructure and construction solutions organisations have reportedly been experiencing financial challenges, well before the recent pandemic took hold. In recent news, infrastructure giant Costain Construction has also announced a financial rights issue.…

You may have experienced the sinking feeling that a strategic supplier relationship is not going the way you had hoped (and indeed planned for). In fact, you may well be experiencing that feeling at present. That being the case, it…

The Retail Times recently ran a story on the state of IT projects in their sector titled ‘UK retailers spend almost £827,000 on failed digital transformation projects’. This was an average for each project the retailers invested in. Retailers Putting…

Wouldn’t it be nice if client-vendor relationships always followed a clearly defined path with all parties focused on doing their best to live up to the business outcomes they agreed to at the outset? I can almost hear you nodding…

It’s hard not to be susceptible to good marketing, but when it comes to bringing in someone who claims to be an ‘expert’, they need to be serious about their claims. Why? Because by representing themselves as an expert who…

The degree to which organisations engage in the strategic commissioning process can greatly affect the future of their service delivery partnership, their relationship with the service provider, and can even dictate whether they save money or incur costs that they…

Fixed fees are often seen as the ultimate goal for buyers when negotiating a new project with a vendor. But while fixed-fee projects can offer a degree of certainty on both sides, if needs and costs are not determined with…

When complex strategic relationships between public bodies and private sector vendor organisations start to veer off track it can often seem too daunting a task to refocus vendor performance on the original business outcomes expected and agreed. With productivity levels…

If you are to believe the statistics published on problematic big IT projects – whether a commercial sector Enterprise Software implementation (ERP), a Local Authority Client Relationship System (CRM) or an NHS Trust dealing with a problematic Electronic Patient Records…

The Post Office recently hit the headlines again after admitting that IT training and support failings may have resulted in some users of its Horizon system being wrongly accused of false accounting. After undergoing a forensic accounting investigation, it now…